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CCMS Updates

Two views of what's happening with CCMS — the operational layer (recent announcements: maintenance, mandatory actions, training calls, releases) and the journey (implementation timeline: phases, milestones, what's shipped and what's coming).


Recent Announcements & Notice

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Audience:
Showing 9 of 12
UpdateNational

New Training System Launched

A new training, events and attendance tracking system is launched. All facilities can use it for their clinic and district training data documentation

Issued 27 May 2026Effective 27 May 2026Dr FuadANN-021
UpdateNational

Added EnPHC-CCMS Protocol

Added enhanced clinic protocol on how to register, screen, case status and patient management in clinic.

Issued 20 May 2026Effective 21 May 2026CCMS TeamANN-018
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UpdateJohor

Statewide DM Coding Refresher — 24 July 2026

Diabetes coding refresher at JKN Johor open to all participating KKs in Johor. RSVP via the state coordinator by 17 July.

Issued 17 May 2026Effective 24 Jul 2026Johor State CCMS CoordinatorANN-011
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Date: 24 July 2026 (Friday) Venue: JKN Johor, training auditorium Duration: 9:00 AM – 1:00 PM

Target audience:

  • All MOs and coordinators handling DM follow-ups
  • Encouraged: nurses involved in NCD documentation

Topics covered:

  • Updated DM SNOMED-CT codes
  • CCMS template walkthrough (new DM-NAFLD bundle)
  • Common audit findings from Q1

RSVP via the state coordinator by 17 July. Lunch provided. CPD points: 4 hours.

UpdateNational

Added NCD Hypertension Protocol

Guide on how to register HPT patient, update case status and operational work for NCD Team in the clinic.

Issued 10 May 2026Effective 10 May 2026CCMS TeamANN-019
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UpdateNational

Drug Allergy Alert Documentation — Mandatory Field

All consultations must record drug allergies in the structured CCMS field, not free-text notes. Free-text entries will fail the new audit query starting June.

Issued 9 May 2026Effective 1 Jun 2026Clinical Governance, JKN JohorANN-006
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The structured field lives at Patient Record → Allergies → Add. Always use the SNOMED-CT picker rather than typing free text — the audit query relies on coded entries.

For patients with no known allergies, explicitly select 'No Known Drug Allergies' (NKDA). An empty allergies section is treated as unverified and will be flagged.

NewJohor

KK Mahmoodiah Going Live — 28 June 2026

KK Mahmoodiah will begin CCMS Phase 1 rollout on 28 June 2026 with 4 active doctors onboarded. Pilot data feed enabled for the first 30 days.

Issued 18 May 2026Effective 28 Jun 2026Johor State CCMS CoordinatorANN-012
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Phase 1 scope:

  • 4 doctors onboarded (cohort 1)
  • Clinical templates: OPD core + DM/HTN
  • Reporting modules: BPKK-MA-4, BPKK-MA-5

Pilot data feed enabled for the first 30 days — expect close monitoring from the state coordination team. Helpdesk responses prioritized.

Phase 2 (additional templates + remaining staff) projected for August.

NewJohor

New NCD Coding Training — Q2 Sessions Open

Q2 training sessions for the updated NCD coding workflow are open for registration. Three sessions across June; first-come, first-served.

Issued 14 May 2026Effective 3 Jun 2026Training Coordinator, JKN JohorANN-005
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Session schedule:

  • Session A: 3 Jun 2026, 9:00 AM – 12:00 PM (capacity 30)
  • Session B: 10 Jun 2026, 2:00 PM – 5:00 PM (capacity 30)
  • Session C: 17 Jun 2026, 9:00 AM – 12:00 PM (capacity 30)

Registration via the JKN training portal. Login credentials are the same as your CCMS account. Booking closes 48 hours before each session.

Attendance is mandatory for all staff who use the NCD module — your supervisor will be CC'd on confirmation. CPD points: 3 hours.

NewNational

New Reporting Dashboard — Live KPI Tiles

A new live KPI dashboard is now available in CCMS Reporting. Each clinic can monitor daily attendance, slot utilization, and follow-up compliance in real time.

Issued 14 May 2026Effective 14 May 2026CCMS Product TeamANN-010
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Access from the main CCMS sidebar → Reporting → Live KPIs. Tile data refreshes every 5 minutes. Each clinic sees only its own data by default; PKD coordinators can switch between facilities via the dropdown.

Available tiles:

  • Daily Attendance vs Booked
  • Slot Utilization %
  • Follow-up Adherence (rolling 7-day)
  • Average Consultation Time
  • Sync Status (i-Sejahtera / Lab / PHIS)

If any tile shows stale data for more than 30 minutes, log a ticket via the helpdesk. Tiles are read-only at this stage; export to Excel coming in Q3.

FYIJohor

Statewide Johor CCMS Kickoff

State coordination team named and 13 KKs across Johor confirmed as active participants in the CCMS rollout.

Issued 30 Apr 2026Effective 30 Apr 2026Johor State CCMS CoordinatorANN-014

CCMS Implementation Timeline

10/12
Phase 1 — Planning & Procurement
Programme approval, platform selection and national readiness assessment.
15 Jan2022
CCMS Programme Approved
Completed
15 Jan 2022

KKM approves the national adoption of an integrated Community Clinic Management System (CCMS) to digitise klinik kesihatan operations — registration, consultation, prescribing and reporting on one platform.

Completed
1 Jun2022
Platform Selection & Procurement
Completed
1 Jun 2022

SystmOne is selected as the CCMS platform. Procurement, licensing and the national service agreement are finalised, alongside data-governance and security requirements.

Completed
Phase 2 — Pilot
Validating clinical workflows and infrastructure at a first cohort of clinics.
1 Feb2023
Pilot Clinics Onboarded
Completed
1 Feb 2023

A first cohort of pilot klinik kesihatan goes live to validate clinical workflows, data migration, connectivity and end-user devices under real operating conditions.

Completed
15 Jul2023
Pilot Review & Lessons Learned
Completed
15 Jul 2023

Pilot evaluation completed. Infrastructure, training and change-management gaps are documented and fed into the national rollout playbook.

Completed
Phase 3 — Phased Rollout
State-by-state deployment as facilities meet readiness prerequisites.
15 Jan2024
State-by-State Deployment Begins
Completed
15 Jan 2024

Phased rollout starts, prioritising districts by readiness. Each site completes network, hardware and staff-training prerequisites before activation.

Completed
1 Aug2024
Infrastructure & Connectivity Upgrades
Completed
1 Aug 2024

Facilities strengthen network links, end-user devices and — where needed — digital imaging (PACS/DICOM) capability so CCMS can be used reliably at the point of care.

Completed
1 Oct2024
Staff Training & Change Management
Completed
1 Oct 2024

Role-based SystmOne training for doctors, nurses, pharmacists and admin staff, supported by super-users and on-site go-live assistance at each facility.

Completed
Phase 4 — Nationwide Go-Live
CCMS becomes the primary system across the rolled-out clinic network.
1 Mar2025
Majority of Clinics Live on CCMS
Go-Live
1 Mar 2025

CCMS becomes the primary system for patient registration, consultation, prescribing and reporting across the rolled-out klinik kesihatan network.

Go-Live
1 Sept2025
Reporting & Analytics Standardised
Completed
1 Sept 2025

National dashboards consolidate attendance, NCD and service data captured in CCMS, replacing fragmented manual returns with a single source of truth.

Completed
Phase 5 — Optimization & Integration
Refinement, analytics, and integration with supporting systems.
1 Feb2026
Continuous Optimization
In Progress
1 Feb 2026

Performance tuning, workflow refinements and role-based access improvements based on field feedback from facilities now running CCMS day-to-day.

In Progress
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