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Core Concepts

How SystmOne — the software behind CCMS — actually works. This section covers the 5 key ideas you need to understand before doing real clinical work: how the system is organized, how patients move through the clinic, how clinical coding turns documentation into structured data, how the audit trail preserves every action, and why your documentation is visible across the entire care network.

Concepts vs Tasks

This section explains how the system thinks. For the program behind CCMS (history, rollout, benefits), see Introduction. For step-by-step instructions, see FAQ & Tutorials.


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What This Section Covers


Find a Concept

If you need to understand…Go to…
What CCMS includes as a systemSystem Modules
How patients move through the clinic visuallyPatient Status
How clinical coding works (SNOMED CT, Read codes)Clinical Coding
Who can see patient data and why it mattersData Visibility
How every action is logged and preservedAudit Trail
If you need to understand…Go to…
What states a record can be in (active, error, deleted)Document States
How to correct entries while preserving historyMark In Error
What happens to deleted or corrected itemsDeleted Items
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