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Medication Prescribing & Dispensing Workflow

KKBM uses a SystmOne–PHIS integration for prescribing (initiated in SystmOne) and dispensing (finalized in PHIS).

Prescribing & Dispensing Workflow

1

Doctor Prescribes in SystmOne

Medications are entered and saved in the patient profile

2

Data Transmission to PHIS

Upon saving, prescription data is automatically sent to PHIS via the SystmOne–PHIS Gateway

3

Pharmacist Verifies and Dispenses via PHIS

PHIS receives the data. The pharmacist verifies, processes & dispenses medications

4

Amendment Handling

If corrections are needed:

  • Pharmacist query medication error via feature Medication Query --> call doctor for confirmation
  • Doctor use feature Stop Medication --> Medicaton in PHIS cancelled
  • Doctor re-prescribe new medication or update dosages --> re-saves the profile
  • Data sync to PHIS & new medication entry created
5

One-Way Sync Limitation

  • Deletions or changes made directly in PHIS are not reflected back into SystmOne
  • SystmOne will retain the last saved prescription unless manually updated by the prescriber

It is by protocol:
Any medication prescription is ONLY done via CCMS. No medication prescription should be done via PHIS to ensure seamless data integration between CCMS-PHIS.


Medication Data Audit Trail Ownership

For a complete medication audit, query both systems. SystmOne tells you the prescriber's intent and amendment history. PHIS tells you what the patient actually received.

SystemAudit Trail OwnerWhat is Tracked
SystmOneBKD
KKBM ICTSO
Prescription creation, edits, deletions (one-way integration)
PHISPharmacy Unit, PHIS System AdministratorDispensing records, modifications
Any changes made in PHIS does not reflect back to patient's data in SystmOne

Info:
When we need to extract an accurate audit trail of a patient's medication history, the finalized data in PHIS is considered the most reliable source.

Contributors

FJ

Dr Fuad Jaafar

Facilitator, CCMS • KK Bandar Maharani

84 contributions

RL

PF Ray Lau Li Rui

Coordinator, TB & Methadone Clinic • KK Bandar Maharani

4 contributions

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PF Syaroja

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