Registration & Demographics

What's in this section?

Patient identity management in CCMS — registering new patients, correcting existing records, and handling special cases. Most tasks here are clerk-level; IC changes and merges require supervisor access.

Create a Record

Register a Newborn

Temporary registration for babies before their IC is issued — using the BO [Mother's Name] convention.

Fix Existing Records

Amend Patient Details

Update demographics — name, gender, DOB, address, contact. Clerk-level.

Fix Wrong IC Number

Change an incorrectly entered IC. Security-controlled — supervisor access required.

Merge Duplicate Records

Combine two records that belong to the same patient. Cannot be easily reversed.

Demographic edit vs IC change — which do I need?

• Name, gender, DOB, address, contact → use Amend Patient Details
• IC number itself is wrong → use Fix Wrong IC Number (security-controlled)
• Same patient is registered twice → use Merge Duplicate Records

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Remarks

Editorial backlog — for authors & contributors

The following registration topics are planned future FAQs for this category. They are placeholders, not yet written. Use this list as a reference checklist when adding new pages.

Tourist & Foreigner Registration

Register patients with passport-only ID (no MyKad). Cover renewal and ID change scenarios.

Special Status Flags

Armed forces, prisoner, test patient, deceased — currently buried inside Amend; deserves its own FAQ.

Deceased Patient Handling

Set Date of Death, finalise the record, and the downstream effect on appointments and reporting.

Inter-clinic Patient Transfer

Move a patient's primary registration between clinics without losing clinical history.

Deactivate a Duplicate Without Merging

When two records cannot be safely merged, how to flag one inactive while preserving its audit trail.

Unidentified Emergency Patient

Register an unconscious or unidentified patient at first contact, then re-link once identity is confirmed.

Dependent / Guardian Linkage

Link spouse, child, or dependent records so household relationships are queryable and consistent.

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All Registration FAQs

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